If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Health & Safety

ALL PATRONS MUST BE FULLY VACCINATED TO ATTEND EVENT AT MISSION BALLROOM.

Due to the recent public health order passed by the state, we have updated our COVID safety and vaccine requirements to match all City and State guidelines. Due to this change being out of our control, refunds are not offered for any events that are currently on sale. If you have purchased a ticket, you must provide vaccine documentation upon entry to the event.

Our Company Health & Safety policies are regularly updated in consideration for our fans, artists and event workers based on our ever-developing circumstances and updates relating to infection rates, transmission data, variant developments, and local and federal regulations. For FAQ, see below.

COVID-19 WARNING

COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.

Frequently Asked Questions

Updated: 12/01/2021

**AS ALWAYS, OUR REQUIREMENTS FOR ENTRY ARE SUBJECT TO CHANGE OR REVERSAL BASED ON UPDATED DATA THAT INCLUDES INFECTION RATES, TRANSMISSION DATA, VARIANT DEVELOPMENTS, AS WELL AS MANDATES OR REGULATIONS FROM FEDERAL, STATE AND/OR LOCAL GOVERNMENT AGENCIES OR INSTRUMENTALITIES.

What qualifies as “fully vaccinated”?
We consider fully vaccinated to be two weeks after the second dose of the Pfizer or Moderna vaccines, or two weeks past a single Johnson & Johnson vaccine.

How do I show proof of vaccination when I arrive?
Acceptable documentation may be a physical copy of a COVID-19 Vaccination Record Card, a digital copy of such card or such other proof as is permitted locally.

I’m visiting from another country, where other COVID-19 vaccines are approved for use (AstraZeneca, for example), will I be able to get in?
Yes, as long as you’re considered fully vaccinated.

What if I forget my proof of vaccination?
You won’t get in. So please don’t.

What if I have a medical condition that exempts me from getting vaccinated?
Any patron needing an exemption due to a medical condition or disability will need to complete the attached form and bring the signed form along with a proof of a negative COVID test (molecular, PCR or antigen) that was administered by an official testing center to the event. Test must be taken no more than 48 hours prior to entry. Home testing kit results will not be accepted for entry. Per the state public health order, Religious Exemptions do not qualify.

Download Patron Vaccination Exemption Form

What about attendees under the age of 12?
Children between the ages of 5-11 may either show proof of full vaccination or a negative COVID-19 test taken within 48 hours of the event. Children under the age of 5 (who are not eligible for the COVID-19 vaccine) must show proof of a negative COVID-19 test taken within 48 hours of the event.

Will I still have to wear a mask?
Where not required by law, we are STRONGLY ENCOURAGING you to continue wearing a mask at our events. It stops the spread of disease, and the Delta Variant is highly contagious, even among the fully vaccinated.

ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT

All attendees agree to follow event policies (including health and safety policies) and posted instructions while at the event.  According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19.  All attendees should evaluate their risk in determining whether to attend the event.  By entering the event, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html.